McDonald’s started this McD Voice feedback program to get feedback directly from customers. This feedback helps the management to improve food quality, service, customer satisfaction, ordering, location/ambiance, employee’s behavior, and many more things. To protect their system from spam, a single user can take only 5 surveys in a month. It doesn’t matter if you are providing a good or bad survey because every survey is valued and rewarded. You must remember that you should submit only honest answers to survey questions as it is mainly for improving customer experience. Currently, this McDVoice survey is available only in limited locations so you can check about your location on the official website.
Taking part in the McDVoice survey is not a waste of time as it gives you rewards in return. To improve its services and customer experience, McDonald’s is running this program to hear right from the customers. It is not always possible to know about every outlet and general problems that customers face at McDonald’s outlets.
This short McDVoice survey on the www.mcdvoice.com official website will ask you just to choose the options you find suitable. There is no need to write anything or provide any personal details. Before some time McDonald’s was offering only discount coupons to the users but now they have also increased it. You can now get various benefits after taking part in McDonald’s survey.
What are the objectives of the McDVoice survey?
Being the second large and possibly the most recognizable fast-food chain in the world, the management of McDonald’s wants to ensure that all the millions of customers served on a daily basis are happy with the food, the prices, the staff’s attitude, the service provided, the cleanliness as well as the overall customer experience.
The main goals of the McDVoice customer satisfaction survey are to get honest and objective feedback from the customers in order to continuously improve the customer experience, to resolve any issues or problems regarding the food, the employee’s behavior, the cleanliness and the services provided at any of the McDonald’s outlets in the USA.
The ongoing online customer survey allows for:
McDonalds Survey is Focus On
MCDvoice Customer Survey: Prerequisites